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Returns, Downloads and Refunds
 2/1/2012  by 
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. We will charge a 15% restocking fee for all returns that are not defective or buyer's remorse. We will only accept returns that are unopened and in original packaging. Download products are non-refundable, we will provide support to assist clients with installation and/or troubleshoot personal computer issues that is blocking the software. We will replace any product that has a manufacturer's defect immediately after investigating the issue.
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